Refund Policy

We follow a reliable refund policy to let our customers feel privileged about their association with us. Please read the guidelines governing the refund policy. Your subscription gets renewed automatically according to your subscription plan You can upgrade or downgrade level of our services at any time of your usage, however PromptReaper does not refund any fees in that case If you stop using our services in between the term, we will not refund you the fees paid by you for the remaining term We reserve the right to modify or terminate the PromptReaper service(s) for any reason, without notice at any time. Fraud: Without limiting any other remedies, PromptReaper may suspend or terminate your account if we suspect that you (by conviction, settlement, insurance or investigation, or otherwise, forcefully removed our branding) have engaged in fraudulent activity in connection with the services offered by us. Monthly Billing, Cancellation, and Refund Policies PromptReaper charges and collects in advance for use of the SaaS service. All services rendered are non-refundable. Once a customer selects a subscription plan and provides billing information, PromptReaper will calculate a pro-rated amount with the first payment due on signing. All subscriptions monthly, quarterly and yearly renew automatically on their due renewal date according to date of purchase until officially cancelled in writing. Customers may cancel anytime by emailing a notice to: [email protected] Customers will receive an email or Telegram notification via bot from PromptReaper confirming that their subscription to the SaaS service has been cancelled. Important: No refunds or credits for partial months, quarters or years of service will be refunded to a customer upon cancellation. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and the customer is responsible for payments of all such taxes, levies, or duties. The fees that PromptReaper charges for the monthly, quarterly, or yearly services exclude phone, and Internet access charges, as well as other data transmission charges. Any currency exchange settlements are based on the customer's agreement with the payment method provider. Customers have the ability to upgrade or downgrade their subscription plan for the services at any time. The chosen method of billing will automatically be charged the new subscription rate on the next billing cycle. These above policies apply to all the services listed on unless otherwise noted in the corresponding program materials. Last updated: May 2023